To ascertain whether it is meeting its customers’ expectations, and to objectively assess its customers’ satisfaction levels, Kroger (the retail chain) runs an online feedback collection survey. The said survey is run through the Kroger feedback website. Through it, people who have recently shopped at any of Kroger’s outlets can be able to tell the retail chain’s management whether their shopping experiences were satisfactory. To make participation in the Kroger feedback survey even more attractive, the retail chain has linked the survey to a sweepstake: such that people who give their feedback in the survey are entered into a sweepstake. Subsequently, such entrants into the Kroger feedback survey sweepstake stand a chance to win various prizes: including a grand prize of $5,000, awarded (once per drawing) in the form of a Kroger gift card. The other prizes, awarded to 100 lucky participants in the Kroger feedback survey sweepstake, are in the form of Kroger gift cards –100 of them awarded in every drawing, each worth $100.
Qualifications for participation in the Kroger feedback survey
The qualifications for participation in the Kroger feedback survey are simple. You only need to have paid a visit to and actually shopped in one of Kroger’s outlets in the last week (that is, in the last 7 days) — and to have gotten an invitation to participate in the survey in your Kroger receipt.
The invitation is usually in the form of a request (printed on a Kroger receipt) for the person to whom the receipt has been issued to go to the Kroger feedback website within 7 days and take part in the survey. Thus, if you shopped in a Kroger outlet in the last 7 days, and got a receipt within which there is a request for you to go to the Kroger feedback survey website and take part in the survey, then you are indeed qualified to take part in the survey. On the Kroger receipt, where the survey invitation is given, you will also find an entry ID, and this provides the key to your participation in the survey: as you will have to enter this entry ID, to proceed with the survey.
Accessing the Kroger feedback survey website
If you check in the ‘links’ section at the bottom end of this article, you will see an address/URL that is provided, for the Kroger feedback survey website. This is the address you need to enter into your browser, after which your browser should load the Kroger feedback survey website.
Initiating the Kroger feedback survey
To initiate the Kroger feedback survey, you need to enter, as required, the entry ID, alongside the date and time (as indicated on your Kroger receipt). After entering those details, click on the ‘Start’ button, and the Kroger customer satisfaction survey will be initiated straightaway.
Completing the Kroger feedback survey
To complete the Kroger feedback survey, what you need to do is answer a series of simple questions (which are served in a succession of screens), and within a few minutes, you will be through with the survey. At this point, you will have earned an entry into the Kroger feedback survey sweepstake: in which there is a chance for you to win the grand prize of a $5,000 Kroger gift card, or one of the 100 ‘first’ prizes of $100 Kroger gift cards each.
- Kroger feedback survey website: https://www.krogerfeedback.com/